Transform lives as a SmartLife Coach with CNIB in Toronto. This role focuses on improving independence for Canadians with sight loss through personalized technology training and consultations.

As a SmartLife Coach, you will engage with individuals to understand their unique needs and provide tailored solutions utilizing adaptive technology. You will conduct in-person consultations, deliver workshops, and manage daily operations to ensure a seamless experience for clients. This position emphasizes relationship-building and effective communication in a collaborative setting.

Key Responsibilities:
• Build and maintain relationships with participants to assess needs
• Manage daily operations, including inquiries and consultations




• Guide users through the SmartLife e-commerce platform
• Coordinate workshops and one-on-one technology coaching
• Educate clients on accessible technology solutions

Requirements:
• 3 years in program development or customer service
• Strong knowledge of adaptive technology
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office, Shopify POS, and Salesforce
• Experience with vision loss is an asset

Leverage your skills in technology and customer service to make a meaningful impact at CNIB.
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📌 SmartLife Coach for Accessibility Solutions (Ontario)
🏢 Canadian National Institute for the Blind
📍 Ontario