Under the general direction of the Security Shift Manager, the Security Officer is responsible for protecting the Company assets while being a welcoming ambassador to the Casino. Security Officers will protect all guests and team members against theft, fraud, vandalism, and abuse while delivering the highest level of service and respect to patrons and colleagues. This position will perform several varying duties throughout their shift, including controlling access to the facility and sensitive areas, escorting visitors, assisting departments, lost, and found, and monitoring and recording within a daily log and assigned notebook. They may also be required to provide first aid and medical attention. Security Officers ensures adherence to the Company policies and procedures, motivates, and leads by example and supports Casino Victoria’s learning environment while establishing a safe and welcoming work environment for all team members.
Duties and Responsibilities
Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or activities
Enforces restricted access by unauthorized persons
Escorts cash/cash equivalents
Tags and reports found property; transfers items to Lost and Found
Conducts regular patrols of the facility interior and exterior as directed
Escorts guests and team members as directed
Performs identification checks as required
Refers disputes to the Security Supervisor
May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations




May enroll guests in the Self-Exclusion Program
Liaises and communicates effectively with all appropriate operational departments
Builds strong working relationships with guests and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed
Successful candidates will demonstrate the following qualifications
Ability to exceed internal and external guest expectations through timely, effective and service-oriented communication
Two (2) years of experience working with the public in a service role or in the service industry
Excellent problem solving and conflict resolution capabilities
High school diploma or equivalent required, post-secondary education an asset
Previous experience or training in security an asset
A willingness to learn, develop and achieve new skills for personal and professional development
Computer literacy in MS Office
Able to organize data with great accuracy.
Knowledge of privacy legislation an asset.
Valid First Aid/CPR certification an asset
Valid Serving IT Right Certification required
The ability to obtain Gaming Worker Registration through IGCO




Valid Security License/ Basic Security Training required
Must be available to work a versatile schedule including, overnights, weekends and holidays
Must be comfortable working 10-hour shifts
Work Environment Considerations
Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise
The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including weekends, overnights, evenings, and holidays.
This role is designated as a safety-sensitive position due to the requirement for constant situational awareness, rapid judgment, and direct involvement in safety and security operations.
The Security Officer is expected to handle incidents involving conflict, disruption, or potential harm, employing approved de-escalation methods to minimize risk to individuals and property.
Standing for long periods and working non traditional hours—including evenings, weekends, and holidays—to support the dynamic, guest focused environment of a 24/7 resort and casino.
Casino Victoria is committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

#J-18808-Ljbffr

📌 Security Officer - Casino Victoria (British Columbia)
🏢 Casino Victoria
📍 British Columbia