Integrated Warehouse Specialist (IWS)
Reports To: Warehouse Team Lead
Location: YYZ- Mississauga
Company Profile
DHL Global Forwarding is a Freight Forwarding organization that is the expert in global air, ocean and ground Freight Forwarding as well as Customs operations and Compliance. Our passion is to enable international trade utilizing the best teams in the industry. We simplify our customer operations and maximize their opportunities to achieve results.

DHL Global Forwarding is seeking a IWS Specialist in Canada for a 3 month period. In this role with DHL Global Forwarding, you will be responsible for controlling the movement of freight in and out of the warehouse.

Your role will involve use of our in-house SAP system. Working with the team to service the requirement in a multi client environment.

Main tasks & Key Responsibilities:
Transport & Inventory

Support IWS specialists for warehouse storage, distribution and/or transport of cargo if required for warehouses, carriers or other applicable parties.

Control and analyze inventory of existing customer

Key user for eWMS

Customer Service: Accounting and Administration

Provide service to key accounts including coordinating the set-up of new customer and ensuring efficient expediting of outbound shipments

Participate in conference calls for key accounts

Issue, distribute and/or dispatch all required documentation to all applicable parties in a timeframe consistent with service needs and company policy.

Ensure invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.





Communication

Ensure clients, partners or other required parties are kept fully informed of inventory, distribution and/or transport status on a regular basis.

Train new employees on warehouse operations and systems

Receive client documentation to produce orders for customers of client.

Communicate as required with applicable parties to ensure service requirements are achieved.

Maintain a qualified phone manner internally and externally.

Analytics

Create and analyze key reports to optimize efficiencies in the warehouse

Claims and Analytics

Productivity scenarios

Payables & receivables for IWS department

Monthly reports generation and improvement

SAP user acceptance test preparation
Skills
Qualifications

Proficient knowledge of warehousing & distribution systems

1-2 years’ experience

Proficient verbal, written & organizational skills

Post Secondary Education

Able to work effectively under pressure

Diligent attention to detail

Professional and courteous phone manner

Ability to solve logistical problems as necessary

Ability to work within a group and be a team player

Proficient knowledge of Microsoft Word, Excel and Power Point

Pay Transparency
Salary Range: CAD $24.50-27.00 per hour + 7% Bonus + full benefits.

Use of Artificial Intelligence:
Artificial intelligence (AI) is not used in the screening, evaluation, or selection of candidates for this position.

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