Deliver exceptional support as a Bilingual Customer Experience Representative in Canada. This remote role focuses on technical troubleshooting and customer advocacy via phone and digital channels.

You will play a crucial role in addressing customer inquiries and providing warranty support as part of a well-regarded partner company. This full-time remote position requires you to assist customers with product guidance while managing a high volume of interactions efficiently. Ongoing training will enhance your knowledge of both mechanical and electronic consumer products.

Key Responsibilities:
• Provide technical troubleshooting assistance on customer inquiries
• Support customers through phone and digital communication




• Identify resolutions for product-related issues and inquiries
• Collaborate with internal teams to address complex cases
• Guide customers with product registration and installation

Requirements:
• Bilingual in French and English
• Minimum 3 years in customer service roles
• High school diploma or GED required
• Solid written and verbal communication skills
• Ability to type at least 55 words per minute

Bring your technical curiosity and communication skills to excel in this exciting remote role.
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📌 Bilingual Customer Support Representative Canada (British Columbia)
🏢 Jobgether
📍 British Columbia