Being a Team Leader with OurCoop is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
Some of your key responsibilities as a Team Leader would include:
Going the extra mile to ensure customers have a fantastic store experience
Engaging and supporting the team by leading from the front
Having a sound understanding of our products and offering guidance to our customers
Taking ownership of customer complaints and dealing with them professionally
Who are we looking for? Our ideal candidate will be;
Customer focused and deliver excellent store experiences
Naturally be able to listen, interact and communicate with customers and team members
Enthusiastic and resilient to support your colleagues during demanding times




Confident with a friendly and approachable nature
At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! Some prior experience in a supervisory role is desired but not essential.
What can we offer you? Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
30 Days Annual Leave - Rising with service up to a maximum of 37 days
Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
Full Training and Accredited Development Plans
Enhanced Maternity, Paternity and Family leave and more!

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📌 Team Leader (Newfoundland and Labrador)
🏢 Co-Operative Energy
📍 Newfoundland and Labrador