Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting Transportation
Trucking company
Tasks Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Receive and log complaints
Record transactions
Perform data entry
Keep track of shipments
Provide customer service
Receive and register documents for data entry
Computer and technology knowledge MS Excel
MS Outlook
Type of industry experience Trucking
Transportation/travel information Public transportation is available
Work conditions and physical capabilities Attention to detail
Fast-paced workplace
Tight deadlines
Work under pressure
Personal suitability Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Ability to multitask
Dependability
Employment terms options Day
Health benefits Dental plan
Health care plan
Vision care benefits
Financial benefits Group insurance benefits
Other benefits Free parking available
Work Term: Permanent
Work Language: English
Hours: 40 to 44 hours per week