Elevate your career with Express Employment Professionals as a Bilingual Repayment Services Agent, working remotely in Guelph. This role focuses on managing loan repayments and exceptional customer interactions.

As a key player in repayment operations, you will monitor accounts, ensure accurate processing of transactions, and maintain communication with clients to prevent delinquencies. Your organizational skills will shine as you manage various responsibilities, including preparing demand letters and providing top-notch customer service.

Key Responsibilities:
• Monitor accounts for repayment alerts and customer follow-ups
• Process scheduled repayments and account adjustments
• Prepare and send demand letters and reports




• Provide inbound and outbound qualified customer service
• Maintain accurate system records and documentation

Requirements:
• College diploma in Business or related field
• 1–3 years experience in bilingual environment
• 1 year in receivables or collections
• Strong analytical and problem-solving skills
• Ability to multitask effectively in a remote setting

Bring your bilingual skills and customer service expertise to Express Employment Professionals in Guelph.
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📌 Bilingual Repayment Services Agent Remote (Ontario)
🏢 Express Employment Professionals - Cincinnati East
📍 Ontario