05 Oct
|
Flight Centre Travel Group
|
Calgary
05 Oct
Flight Centre Travel Group
Calgary
Elevate client experiences as an Onboarding Success Manager at Corporate Traveller in Calgary, Canada. Ensure seamless onboarding and drive technology adoption through effective training sessions and solid relation-building.In this pivotal role, you will guide Corporate Traveller clients through the onboarding process, ensuring their journey is smooth and successful. You'll integrate project management, client relationship skills, and solution consulting to enhance customer satisfaction. Your expertise in training and support will help promote the use of Melon and other solutions while maintaining a high level of client engagement.Key Responsibilities:Consult with clients to optimize onboarding approachesManage projects from contract signing to go-liveBuild strong relationships with client stakeholdersCreate customized client training sessionsGather and analyze customer feedback throughout onboardingRequirements:Bilingual in French and EnglishPrevious experience in client onboarding preferredStrong background in customer-facing rolesFamiliarity with Salesforce, Microsoft Suite, ConcurExcellent problem-solving and communication skillsBring your passion for travel and client success to Corporate Traveller in Calgary.
📌 Onboarding Success Manager At Corporate Traveller (Calgary)
🏢 Flight Centre Travel Group
📍 Calgary