Elevate customer experiences with Linde as a full-time Customer Service Specialist. You’ll manage inbound inquiries and ensure quality control while delivering exceptional care and support.
In this role, you will utilize your professional demeanor and detail-oriented approach to resolve customer issues efficiently. The ideal candidate will have 2-4 years of experience in sales and customer service, robust communication skills, and familiarity with IT tools like Microsoft Office 365. Your success will rest on effective collaboration with cross-functional teams and maintaining accurate documentation.
Key Responsibilities:
• Manage inbound inquiries with professionalism and courtesy
• Handle customer voicemails, ensuring timely responses
• Oversee Support mailbox and deliver prompt answers
• Maintain accurate documentation of customer issues
• Process credit and rebill requests with management approval
Requirements:
• High school diploma or equivalent experience
• 2-4 years of customer service experience
• Strong communication skills for clear information conveyance
• Comfort in cross-functional team environments
• Knowledge of IT tools including Windows and Office 365
Bring your expertise in customer care and quality control to make a meaningful impact at Linde, a leader in industrial gases.
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📌 Full-Time Customer Service Specialist at Linde (Ontario)
🏢 Linde
📍 Ontario