Join Energy Network Services Inc. as a Customer Service Coordinator, leveraging your expertise in dispatching and customer relations. This role involves managing service requests and coordinating technician schedules.

As a key contact for customers, you will handle inquiries and manage third-party customer portals like Service Channel and Verisae. The position involves maintaining accurate information, monitoring communications, and supporting operational reporting. Your contributions will play a vital role in ensuring timely service delivery and operational efficiency.

Key Responsibilities:
• Serve as primary contact via phone, email, and portals
• Manage service requests through customer portals effectively




• Schedule field technicians for service and emergency calls
• Prepare maintenance quotations based on technician input
• Assist with administrative tasks as needed

Requirements:
• 2–3 years in customer service or dispatching roles
• Familiarity with customer portals and management systems
• Robust organizational and problem-solving skills
• Proficient in Microsoft Office, especially Excel
• College diploma or university degree preferred

Bring your customer service expertise to ENS and help drive energy efficiency initiatives.
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📌 Customer Service Coordinator at ENS (Ontario)
🏢 Energy Network Services
📍 Ontario