Enhance your IT skills with Coperion as an IT Support Agent. This role involves providing technical assistance to on-site and remote users while ensuring system compliance and maintenance.Coperion is looking for an IT Support Agent to assist in both hardware and software support for manufacturing users. Ideal candidates possess excellent experience with Microsoft Windows, SQL, and networks. You'll be responsible for onboarding users, managing IT devices, and maintaining productive operations through technical support activities.Key Responsibilities:Provide technical support via ticketing, email, and phoneInstall and configure hardware and software systemsMonitor and maintain networks and computer systemsConduct onboarding and offboarding for user accountsCreate and manage SOPs and knowledgebase articlesRequirements:Experience in IT support in manufacturing environmentsStrong database and networking skillsExcellent communication abilitiesDetail-oriented with organizational skillsAbility to work independently and prioritize tasksBring your technical expertise and customer support skills to Coperion as you shape innovative IT solutions.

📌 It Support Agent At Coperion (Richmond)
🏢 Unifiller Systems ULC (751786922)
📍 Richmond