Enhance member satisfaction as a Client Experience Advisory Agent at Desjardins. This full-time, in office role focuses on providing tailored solutions and financial empowerment to members and clients.

In this advisory role, you will leverage your experience to improve client interactions and promote Desjardins' range of banking products. Listening to client needs and offering personalized advice will be essential in ensuring positive financial journeys. Additionally, you will act as an ambassador for digital solutions that facilitate seamless transactions.

Key Responsibilities:
• Support clients with technology tools for transactions
• Foster business relationships through service activities




• Handle fraud cases and connect clients to specialists
• Maintain current knowledge of standards and products
• Adhere to compliance and risk management rules

Requirements:
• High school diploma in a related field
• Minimum of two years of relevant experience
• French language proficiency required
• Knowledge of Desjardins products and services
• Ability to efficiently enter data into systems

Bring your customer focus, tech-savviness, and adaptability to elevate the member experience at Desjardins.
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📌 Client Experience Advisory Agent at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City