Enhance patient care as a Caseworker in Patient Support Services at Cencora, a leading pharmaceutical solutions company. This remote full-time role emphasizes reimbursement support and case coordination across Canada.

Cencora is seeking a dedicated Caseworker for its Patient Support & Services team. In this full-time position, you will assist in reimbursement processes, maintain case records, and resolve coverage-related issues to facilitate patient access. Drawing on your expertise in healthcare support services, you will drive case progression and support internal and external communications effectively.

Key Responsibilities:
• Assist reimbursement processes for patient support workflows
• Coordinate benefits documentation and follow-up activities




• Resolve reimbursement issues and documentation gaps
• Maintain accurate case records for operational visibility
• Monitor reimbursement trends for proactive resolution

Requirements:
• High School Diploma or GED required
• 2+ years in reimbursement support or patient services
• Proficient in customer operations and case coordination
• Preferred certification in reimbursement support systems
• Solid communication and organizational skills

Contribute to creating healthier futures by leveraging your reimbursement and patient services expertise at Cencora.
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📌 Patient Support Caseworker at Cencora (Ontario)
🏢 World Courier
📍 Ontario