Enhance machinery performance as a Technical Machine Specialist - Agriculture at Brandt in Regina. Your expertise will improve diagnostics and reduce costs for customer service teams.Brandt seeks a Technical Machine Specialist to support agricultural machinery at the Regina Customer Support Center. This role emphasizes effective communication with Service Managers and Advisors to resolve issues promptly. By conducting technical assessments and maintaining a solution database, you will drive operational efficiency and teamwork within the organization.Key Responsibilities:Manage technical assistance requests using CCMS softwareDocument all information in CCMS before submissionCoordinate CCMS issues between Technicians and John Deere supportIdentify quality concerns and assist in problem resolutionCommunicate training needs to Service Managers and AdvisorsRequirements:Solid technical knowledge of agricultural machinery systemsExperience with Case Contact Management System (CCMS)Excellent communication and problem-solving skillsAbility to collaborate effectively with field techniciansCommitment to ongoing technical knowledge updatesBecome a vital asset in enhancing Brandt's agricultural machinery solutions and support systems.

📌 Agriculture Technical Machine Specialist (Regina)
🏢 Brandt Group of Companies
📍 Regina