Elevate your career as a Client Services and Program Coordinator with the City of Vaughan. This full-time role offers opportunities to enhance customer service and administrative support in a dynamic environment.
In this permanent position, you'll coordinate complaint intake, escalated customer service, and provide vital administrative support across Adjudicative Services and Insurance and Risk Management. With at least three years of experience in administration and strong communication skills, you'll ensure public service excellence. This role also allows for flexibility through a hybrid work model.
Key Responsibilities:
• Coordinate customer service inquiries and follow-ups
• Prepare explicit correspondence and management materials




• Maintain records and support claims administration
• Assist with training and service improvement initiatives
• Engage effectively across various service areas
Requirements:
• Minimum two-year College Diploma in a related field
• Three years of relevant administrative or customer service experience
• Strong organizational and time-management skills
• Valid Ontario ‘G’ driver’s license
• Proficiency in Microsoft 365 applications
Contribute your skills in customer service and administration while growing your career with the City of Vaughan.
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📌 Client Services Coordinator in Vaughan
🏢 Njoyn
📍 Vaughan