Customer-Focused Member Services Representative (Whitby)

Customer-Focused Member Services Representative (Whitby)

05 Oct
|
Whitby North Fitness
|
Whitby

05 Oct

Whitby North Fitness

Whitby

Become a key player at Taymax Group as a Member Services Representative in Whitby, ON, where delivering exceptional customer service is paramount. Engage with members and guests, ensuring a positive experience at every interaction.
This role emphasizes creating a welcoming atmosphere for Planet Fitness members and visitors. As a representative, your primary responsibilities include greeting guests, answering phones, and performing front desk activities. You will also assist the Club Manager, address inquiries, and maintain facility cleanliness.
Key Responsibilities:
• Greet members, prospective members, and guests warmly
• Answer phones and assist callers with inquiries
• Facilitate member sign-ups, calculating rates and payments
• Assist the Club Manager with drawer counts and updates
• Maintain cleanliness and order in the club workplace
Requirements:
• Minimum 18 years of age
• High School diploma or GED required
• Customer service background preferred
• Basic computer proficiency expected
• Must lift up to 50 lbs occasionally
Bring your enthusiasm for fitness and outstanding service to enhance member experiences at Taymax Group in Whitby.
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📌 Customer-Focused Member Services Representative (Whitby)
🏢 Whitby North Fitness
📍 Whitby

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