Join CPP Clinics as a Senior IT Support Technician in Montréal, focusing on advanced IT solutions for our medical aesthetics clinics. Troubleshoot Windows and macOS issues, manage Microsoft 365, and provide exceptional support daily.In this senior role, you will serve as the escalation point across our U.S. clinics, addressing complex technological challenges. Your expertise in Microsoft 365 and networking will be crucial in resolving tickets, managing security tools, and overseeing telephony systems. You'll ensure smooth operations while mentoring junior technicians and supporting clinic onboarding processes.Key Responsibilities:Address escalated tickets for swift resolutionManage Microsoft 365 environments and permissionsOversee endpoint security and alert triageAdminister cloud VoIP and call flowsDiagnose networking issues and coordinate with ISPsRequirements:5+ years in IT support, 2+ at senior levelProficiency in Microsoft 365 and Entra IDExperience with RMM and MDM solutionsFamiliarity with security tooling and VoIP platformsStrong networking fundamentals necessaryElevate your IT career while supporting creative healthcare solutions and exceptional patient experiences.

📌 Senior It Support Technician In Montréal (Montreal)
🏢 Cpp Careers
📍 Montreal