Personal & Commercial Banking 69,700 - $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. This role is accountable for maintaining an existing portfolio of customers and identifying opportunities to maximize the value of those relationships to the Bank for both credit and non-credit products/services.

The role is accountable for delivering a superior customer experience while ensuring compliance requirements and minimizing operational risk.

The Account

Manager I is responsible for conducting credit analysis for own portfolio. CUSTOMER Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio Actively use sales platforms to build an understanding of our customers/target needs, industries and markets Constantly build knowledge of the market, customers and broader economic factors Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities Identify customer referral opportunities to internal Bank partners that meet customer needs SHAREHOLDER Executes sales strategies to retain customers Deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM) Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile. Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals Protect the interests of the organization – identify and manage risks, and escalation non-standard, high risk transactions / activities as necessary Ensure compliance with regulatory and operational risk requirements Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct EMPLOYEE / TEAM Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality,



innovation and teamwork and ensure timely communication of issues Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques Participate in personal performance management and development activities, including cross training within own team Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contribute to the success of the team by willingly assisting others in the completion and performance of work as appropriate.

Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand champion for your business area/function and the bank, both internally and /or externally Professional sales role with a focus on customer relationship management and / or sales advisory support Maintains a portfolio in line with the business sales model characterized by low to moderate cash management, deposit and credit complexity requirements Interpret and analyze customer financial statements with credit acumen Possesses a solid understanding of the business, the competitive landscape and economic/market issues Solves problems of low to moderate complexity by taking a current perspective on existing product and service solutions Exercises judgement in planning and developing product and service solutions Work performed under moderate guidance and supervision from management Coordinates the identification, pursuit or management of accounts/opportunities with others while taking a primary role in managing the relationship Generally, reports to the Senior Manager, Commercial Services Undergraduate/Graduate degree and/or 3+ years of relevant experience and/or Associate Program TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total

Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts,



career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language

Requirement (Quebec only) At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.

Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

📌 Account Manager - Freight (Victoria)
🏢 The Toronto-Dominion Bank (Canada)
📍 Victoria