Please send your resume at [email protected] if you are interested in this 06 months (11/02/2026 to 04/30/2027) contract role. Please feel free to forward if you are not interested. This is with Govt of Alberta.

Work Status: On-Site

Work Location: 10405 Jasper Avenue, Edmonton, Alberta

Must Have: Education

- High School Diploma/GED.

Must Have: Soft Skills

- Clear verbal and written communication skills and the ability to interact professionally with a diverse group.
- Exceptional organizational skills and ability to prioritize multiple responsibilities. The ability to work on multiple projects at one time and to prioritize tasks.
- The ability to pay attention to detail

Must Have: Work Experience

- 2 years experience adapting to new business environments business and technical teams, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives.
- 2 years experience using Microsoft Office Suite tools.
- 2 years experience working in a fast-paced role, to problem solve/troubleshoot, while working independently and in a team environments.
- 2 years relevant experience in a role similar to this. Experience must be applicable to this role.
- 2 years experience working with clients/stakeholders to identify, gather, document, and analyze business data and process requirements.

Nice to Have: Education

- Relevant post-secondary education in the area of office administration. Acceptable education includes degrees, diplomas and certificates

Nice to Have: Work Experience

- 2 years experience with Information Governance, or records management and information management.
- 2 years experience with information management concepts, privacy, and security issues relating to ATIA (Access to Information Act) and POPA (Protection of Privacy Act) - previously known as FOIP
- 2 years experience working directly within the Government of Alberta, 1GX, or a comparable Canadian public-sector ERP workplace.
- 2 years experience working with workers compensation systems (i.e. WCB)

Description:

The Appeals Commission (the "Commission")



is an administrative tribunal established under the Workers' Compensation Act as the final level of appeal for worker's compensation matters in the province of Alberta.

The Appeals

Commission consists of four diverse divisions including a tribunal made up of adjudicators and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides administrative and operational support to all components of the orgnanization.

Reporting to the Seniorr Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. The AA is required to provide a wide range of front line assistance to external parties to the appeal, as well as support and guidance to internal stakeholders such as Appeals Officers, Hearing Chairs, Vice Chairs and Commissioners, in matters relating to the AA role. Before the hearing, the AA is solely response for pre-hearing administration.

During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the parties with additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the decision is written, the AA is required to format, proofread and send the appeal decision for publication and distribution.

Key Responsibilities:

1. Providing efficient and accurate support to Appeals Officers
2. Prepares and disperses Appeals Officers' (AOs) correspondence to participating parties
3. Creates the Document Index for the Appeal Documents Package (ADP)
4. Informed the assigned Appeals Officer of any new submissions or circumstances occuring at the hearing (e.g. last minute submissions provided, requests for travel, changes of address, provisions of a wage loss form to the parties, etc.), following up where an adjournment occurs
5.



Manages hearing communications and situational irregularities fo scheduled hearings
6. Notifies the panel of any prehearing anomolies that might impact the success of the hearing
7. Coordinates set up and sharing of teleconference/video conference information with the parties and the panels
8. Instruct parties in how to participate in all formats of hearings - in person, teleconference, video
9. Attends, records hearings hearings, troubleshoots and resolves any process or technical problems
10. Responds to party inquiries and concerns prior to commencement of the hearing
11. Supports clients, including when distress, emergency or crisis situations arise
12. Ensures correct statuses are maintained
13. Enter statuses on ACES for work completed on hearing chair decisions, ADPs, and AO correspondence
14. Ensures ACES status benchmarks are maintained to reflect timelines for assigned work from Hearing Chairs and AOs
15. Confirms the status of an appeal with the Hearing Chair upon completion of a hearing to meet the AC decision timelines
16. Resolves any errors or omissions of stats with IT Coordinator to ensure accurate reporting
17. Audits and prepares Hearing Chair decisions for distribution
18. Formats and proofs policy and legislation in the draft decision document
19. Provides plain language and other editing feedback to the Hearing Chair
20. Ensures decisions documents re in accordance with approved Appeals Commission style guide and decision format protocol
21. Processes errors flagged in an issues decision
22. Communicates with Hearing Chairs regarding any suggested changes and/or apparent errors
23. Ensures the final decision document is publication ready for uploading on CanLII for public access

Location:

10405 Jasper Avenue, Edmonton

Anticipated Interviews dates

- Will be held between October 19- 30, 2026

Scoring Methodology:

- Financial/Pricing: 15%
- Resource Qualifications: 30%
- Interview Process: 55%

- ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
- EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYY TO MMM/YYY.

📌 Administrative Assistant (Edmonton)
🏢 Amyantek
📍 Edmonton