Crafted from natural materials, they guide customers through immersive sensorial experiences anchored by our signature sink— unique to each location. Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for the Earth.

The Assistant Retail Store

Manager is responsible for supporting the store leader in the day-to-day operations of their store, ensuring that the customer and employee experience is engaging and authentic. Partnering with the store leader, this role includes identifying and executing initiatives to grow revenue, customer engagement, and employee performance so their location performs to its maximum potential. The store, the team and the experiences within reflect the culture and values of Rocky, always.

This is a permanent full-time position working up to 40 hours per week.

Consistently leading by example: demonstrating personal customer service and selling skills aligned with Rocky's service standards and expectations Support the store leader in utilizing Rocky training tools to train, develop and actively coach and support the team to delight the customer as they experience our products Address customer concerns and complaints readily and with intent to exceed what's expected In the absence of the Store Leader, lead and motivate the store team and consistently set the example of demonstration and living by the Rocky’s core values Actively work to improve the performance of oneself by pursuing opportunities for continuous learning and feedback Supported by the store leader, coach, guide and genuinely connect with the team,



providing consistent and thoughtful feedback Support the Store Leader in ensuringall inventory management processes are completed Report quality issues in a timely manner and ensure all products on sales floor meet our brand standards for quality and presentation Lead the store in all sustainability efforts and initiatives Actively lead and coach all team members to drive revenue and performance metrics A natural leader, with a growth mindset, who is inspired by our company's purpose and wants to share that with your team and customers A minimum of 2years of experience leading successful retail teams A love for natural products and desire to share your passion with your team and your customers, you bring current ideas and enthusiasm to drive sales and lead your team to success A flexible schedule and availability to work evenings, weekends, and holidays. This position requires availability of 40 hours per week, including at least two closing shifts per week and availability onthree weekend days (Friday, Saturday, and Sunday) This position pays between $23.00 - $25.00 per hour,depending on experience, with theopportunity to earn additional monthly retail bonuses based on performance Subsidized group medical and dental benefits for you and your family Share in Rocky’s success - The Great Game profit sharing program Generous paid annual vacation and personal days Healthy lifestyle support through an annual allowance Access to a dedicated Rocky coach to help you optimize your potential We're accepting applications for the Assistant Retail Store Manager position until a suitable candidate is found. Apply online or drop by our store with a resume, we would love to meet you! #

📌 Assistant Retail Store Manager | Chinook Centre (Calgary)
🏢 Rocky Mountain Soap Company
📍 Calgary