Assistant Store Manager – Oakville

MintInk Sports Cards Inc.

Location: Oakville, Ontario

Job Type: Full-Time | On-Site

Salary: $50,000–$55,000 per year, based on experience

Additional Compensation: Performance-based bonus incentives

Start Date: As available

Position Overview

MintInk Sports Cards Inc. is looking for an experienced and motivated Assistant Store Manager to join our Oakville retail team.

The Assistant Store Manager will work closely with the Store Manager to support the overall performance and day-to-day operation of the location. This role combines hands-on leadership, sales management, customer experience, merchandising, inventory control, employee development, and operational execution.

The successful candidate will be a visible leader on the sales floor who is comfortable coaching employees, engaging customers, driving results, and stepping into a leadership role whenever the Store Manager is unavailable.

This is an excellent opportunity for an experienced retail leader who wants to contribute to the growth of a rapidly expanding Canadian sports card and collectibles company.

Key Responsibilities

Leadership & Team Development

· Support the Store Manager in leading the day-to-day operations of the Oakville location

· Provide coaching, direction, and ongoing feedback to Retail Sales Associates

· Help create a positive, accountable, and sales-focused team environment

· Lead by example through strong customer engagement, professionalism, and work ethic

· Assist with onboarding and training new employees

· Help identify employee development opportunities and support performance improvement

· Act as the Manager on Duty when the Store Manager is unavailable

· Assist with scheduling and daily allocation of team responsibilities

Sales & Customer Experience

· Help drive store sales and achieve established performance goals and KPIs

· Coach employees on customer engagement, product recommendations, upselling, and add-on sales

· Build relationships with regular customers, collectors, and members of the local hobby community

· Ensure customers consistently receive a knowledgeable, welcoming, and professional experience

· Stay informed on new releases, promotions, grading services, events, and key product categories

· Assist with resolving customer concerns and escalated service situations

Store Operations





· Support opening and closing procedures and ensure operational standards are consistently followed

· Ensure accurate POS transactions, cash handling, and daily reconciliation procedures

· Maintain a clean, organized, secure, and visually appealing retail environment

· Support receiving, stock replenishment, merchandising, and product presentation

· Assist with inventory counts, cycle counts, stock transfers, and inventory accuracy

· Ensure company procedures relating to product security and loss prevention are followed

· Support store events, product launches, promotions, and special activities

Merchandising & Inventory

· Maintain strong visual merchandising standards throughout the store

· Ensure product is properly priced, displayed, replenished, and organized

· Identify inventory gaps and communicate product needs to the appropriate teams

· Help maintain accurate inventory levels across sports cards, TCGs, graded cards, accessories, and other product categories

· Support inter-store transfers and inventory receiving processes

Performance & Accountability

· Assist the Store Manager in reviewing store performance and identifying opportunities to improve sales and operations

· Help track and execute against company KPIs and performance objectives

· Follow up on assigned projects, store initiatives, and operational priorities

· Ensure company policies, procedures, and standards are consistently followed by the team

· Communicate store opportunities, risks, staffing concerns, and operational issues to the Store Manager

Qualifications

· Previous retail management, Assistant Manager, Supervisor, or Team Lead experience is strongly preferred

· Demonstrated experience coaching and inspiring employees

· Strong sales and customer service background

· Excellent communication and interpersonal skills

· Strong organizational skills with the ability to prioritize in a fast-paced environment

· Comfortable taking ownership and making decisions when required





· Reliable, professional, and accountable

· Experience with inventory management, merchandising, and retail operations

· Previous experience with Shopify POS or similar retail systems is an asset

· Knowledge of sports cards, trading card games, collectibles, or the hobby industry is considered an asset but is not required

Availability

This is a full-time leadership position requiring flexible availability based on the needs of the business.

Candidates must be available to work a combination of:

· Weekdays

· Evenings

· Weekends

· Holidays

· Special events and major product releases as required

Compensation & Benefits

· Annual salary of $50,000–$55,000, based on experience

· Performance-based bonus incentives

· Paid vacation

· Employee perks and additional company programs, where eligible

· Employee discounts and incentives

· Opportunities for continued professional development and advancement as MintInk expands its retail network

Why Join MintInk?

MintInk is a growing Canadian sports card and collectibles company with an expanding brick-and-mortar retail presence.

Our Oakville location provides an opportunity to become part of a developing store team and play an important role in establishing the MintInk customer experience within the Oakville community.

MintInk operates in a unique and rapidly evolving industry that brings together sports card collectors, TCG players, hobby enthusiasts, investors, families, and new collectors.

As the company continues to grow, strong retail leaders will have opportunities to take on additional responsibility and develop within the organization.

Additional Information

This posting is for an existing vacancy.

MintInk Sports Cards Inc. is committed to providing an inclusive and accessible recruitment process and complies with applicable Ontario employment standards.

Work Location: In person – Oakville, Ontario

Start Date: As soon as the successful candidate is available To Apply

Please submit your resume along with a brief summary of your relevant retail leadership, sales, and management experience to [email protected].

Pay: $50,000.00-$55,000.00 per year

Benefits

- Extended health care
- Paid time off
- Store discount

Experience:
- Retail management: 3 years (required)

Work Location: In person

📌 Assistant Store Manager (Oakville)
🏢 MINTINK
📍 Oakville