Associate Director of Care

Reporting to the Director of Care, the Associate Director of care (ADOC) is a highly skilled leader who contributes to the organizations values by supporting and leading a high-performing team dedicated to delivering safe, high-quality, and compassionate care to all residents.

Under the direction of the Director of Care, the ADOC leads and provides oversight for assigned clinical areas as per Shalom Village’s model of care and collaborates with other members of the care team to ensure exceptional resident centered care and best practices are consistent with Shalom Village, Accreditation standards, and all regulations.

Key Responsibilities:

- Support the Director of Care in the leadership, planning, organization, and evaluation of nursing and personal care services within the Home.
- Provide clinical leadership and day-to-day supervision to Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs).
- Promote a resident-centered care culture that supports dignity, choice, quality of life, and the Residents' Bill of Rights.
- Ensure compliance with all applicable legislation, standards, policies, and professional practice requirements, including the Fixing Long-Term Care Act, 2021.
- Monitor the delivery of nursing care and ensure residents' needs are assessed, documented, and addressed through individualized plans of care.
- Participate in resident and family conferences, interdisciplinary care planning, and complex case reviews.
- Conduct regular clinical rounds and provide coaching, mentoring, and support to nursing staff.
- Assist with recruitment, onboarding, scheduling, attendance management, performance management, and staff development initiatives.
- Support the investigation and resolution of resident, family, and staff concerns, complaints, incidents, and clinical risks.
- Lead or support quality improvement, risk management, and evidence-based practice initiatives.
- Monitor and analyze clinical indicators, quality outcomes, and regulatory compliance measures, implementing corrective actions where required.
- Assist in preparing for Ministry inspections, accreditation reviews, audits, and quality improvement activities.
- Oversee and monitor mandatory programs
- Collaborate with physicians, nurse practitioners, allied health professionals, community partners, residents, and families to ensure coordinated care.
- Promote occupational health and safety practices and ensure a safe environment for residents, staff, volunteers, and visitors.
- Participate in management on-call rotations and respond to operational, clinical, and emergency situations as required.
- Assume the responsibilities of the Director of Care during absences.

Qualifications:

- Bachelor of Science in Nursing (BScN) preferred; equivalent combination of education and experience may be considered.
- Current registration and membership in good standing with the College of Nurses of Ontario (CNO) as a Registered Nurse (RN)
- Minimum five (5) years of progressive nursing experience, related experience preferably within a long-term care, seniors' care, or community health setting.
- Minimum of two (2)



years’ experience in nursing administration/management and completion of a management course
- Demonstrated supervisory or leadership experience managing interdisciplinary healthcare teams.
- Experience with staff coaching, performance management, scheduling, and employee development.
- Minimum two (2) years’ experience in gerontology or long-term care fields
- Thorough knowledge of the Fixing Long-Term Care Act, 2021, related regulations, and Ministry of Long-Term Care requirements, considered an asset

Requirements:

- Eligibility for Employment - All employees (new hires) must be legally entitled to work in Canada and in the Province of Ontario, in accordance with the Immigration and Refugee Protection Act (Canada) and the Employment Standards Act, 2000 (Ontario). Proof of eligibility to work may be required as a condition of employment.
- Vulnerable Sector Check (VSC) – all new employees are required to provide a Vulnerable Sector Check (VSC) completed within the last six (6) months of the hire date
- Tuberculosis (TB) Testing – all new employees must have either a two-step TB Skin test or Chest X-ray completed within the last six (6) months before they begin working

ABOUT SHALOM VILLAGE: Shalom Village is a non-profit campus of care that specializes in the health and wellbeing of Hamilton area seniors. We provide an unwavering commitment to making every day the best day possible for the seniors who depend on Shalom Village services and programs.

Through their dedication, training and commitment to seniors, our team members transform the lives of older adults through a variety of programs and services, including long-term care, senior living apartments, fitness, community wellness and social programs.

Our long-term care services provide a homey environment and programs for frail seniors, while our assisted living apartments are perfect for more active seniors. Our fitness and community programs support local seniors living at home, while also providing them with the opportunity to socialize with their peers, learn new skills, and stay healthy and fit. Shalom Village is here to help create moments that matter for every senior!

**Founded by the Jewish Community, for the benefit of all seniors throughout the Hamilton Region, our Jewish values and traditions ensure that all residents & participants, benefit from the respect, compassion, and dignity inherent in the Jewish faith. We welcome and celebrate individuals from all backgrounds, faiths and cultures.

MISSION, VISION & VALUES

Our Vision: Honouring our Fathers and our Mothers

Our Mission: To provide opportunities for the continuity of life interests, values, and relationships for those who need supportive housing, long term care, convalescent care, adult day services and specialized fitness facilities within the context of Jewish Values and Kashruth. We want all those who need our services to feel AT HOME.

Our Values:



At Shalom Village we use the acronym AT HOME to provide a clear link between our vision, mission, values, and most importantly how these guiding principles are brought to life for all our stakeholders.

Acknowledge: We will listen to each other and commit to being approachable, trustworthy, and helpful while valuing each person’ contributions, perspectives and differences.

Together: We will support each other and believe that together we can achieve anything.

Home: We will create a feeling of comfort, trust, familiarity, and safety that honours Jewish Values and brings about each individual person’s feeling of being at home.

Organization: We will strive for learning, innovation, accountability, transparency, and excellence.

Memories: We will share memories and create recent ones through relationships, sharing, and celebrations.

Enablement: We will empower, encourage, and focus on each other’s strengths to make possibilities possible and accomplish our goals.

As a charity that depends on donor support, Shalom Village Staff play a vital role in our ability to deliver the lifesaving programs that benefit Shalom Village residents and participants. It is crucial that staff members believe-in the power of philanthropy to bring people together to support the hundreds of seniors, and family members whose lives we impact every day. Our staff members are important ambassadors, donors, and members of the Shalom Village Family.

We encourage all staff to join us as we harness the power of philanthropy to help us build a thriving community for our seniors, our families, and our staff.

Although we value candidates who possess the full range of qualifications listed, we encourage individuals who believe they meet most of the criteria to apply. We recognize that diverse experiences and perspectives enrich our team and contribute to our collective success.

Positions that are posted on any of the online job sites, such as Indeed, LinkedIn, etc. Parts of our hiring process use AI to summarize candidate information and improve efficiency. Based on those results, applicants will be manually reviewed by the HR and/or the hiring manager. A human reviews all applications and makes final decisions.

Shalom Village is committed to diversity and inclusivity. We are excited to hire people whose skills, attitude, and abilities contribute to the success of the organization and who reflect the values of our community.

**Shalom Village recognizes that the right fit for a position is more than just a list of criteria. If you believe you may be a good candidate, but you don’t meet all the criteria, please apply, and tell us why you’re a great fit in your cover letter. You may be just the person we are looking for.

Pay: $85,000.00-$100,000.00 per year

Benefits

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Education:
- Bachelor's Degree (required)

Experience:
- nursing : 5 years (required)
- nursing administration/management: 2 years (required)

Licence/Certification:
- College of Nurses of Ontario (CNO) as a Registered Nurse (required)

Work Location: In person

📌 Associate Director of Care (Canada)
🏢 Shalom Community Village
📍 Canada