Do you live and breathe hospitality? Are you motivated to provide a fantastic first impression for guests? Join our team! Hotel Grand Pacific is seeking another Bell Person to join its Guest Services department. Located on Victoria’s beautiful inner harbour and boasting a range of excellent facilities, Hotel Grand Pacific is proudly affiliated with Preferred Hotels and Resorts.

The ideal candidate is positive, personable, and proactive.

This is a full-time, permanent position. Shifts will vary and include the following times: 7am-3:30pm, 11am-7:30pm, 3:00 pm-11:30 pm

Duties:

· Proactively greet all arriving and departing guests

· Assist guests with luggage, including storage and transportation to rooms

· Carry out valet parking duties in a safe and responsible manner

· Assist guests with queries, including taxi bookings and local recommendations

· Address and follow up on any guest concerns

· Maintain a safe, tidy and welcoming lobby area

· Act as an ambassador for the Hotel, maintaining professionalism in all interactions and high standards of personal presentation

What we’re looking for:

· At least 1 year of front-facing customer service experience, preferably including in a hotel setting

· Clean and valid Class 5 Driver’s License

· Approachable, positive, and outgoing personality

· Clear and professional verbal communication skills

· Attentive and observant with a high level of initiative and organization

· Takes initiative to stay updated on Hotel products and services

· Solid knowledge of Greater Victoria’s attractions and culinary offerings

· Comfortable standing for prolonged periods

· Able to comfortably lift up to 50 pounds

· Able to operate both automatic and manual transmission vehicles

· Second language an asset





Why Choose Us?

- Friendly community environment with a commitment to employee safety and continued development.
- Onsite parking
- Discounted gym membership for Victoria Athletic Club
- Subsidized meal program
- Food discounts in both our Café and Fathom Restaurant
- Discounted hotel rate for family & friends
- Excellent extended benefits (Life and AD&D;, Health, Dental, Vision, and an Employee and Family Assistance program. A matching Defined Contribution Pension Plan & an RRSP program available when eligible)
- Industry discounts on local tourist attractions
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity and inclusion in our team
- We are Biosphere certified and committed to developing positive environmental practices.

We thank applicants for their interest but are only able to consider candidates with valid authorization to work in Canada. Hotel Grand Pacific is dedicated to ensuring a comfortable and accessible interview experience. Anyone that requires modifications during the screening process is encouraged to let us know. Please contact (phone hidden) for further assistance.

Job Types: Full-time, Permanent

Pay: $20.03-$22.76 per hour

Perks

- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Store discount
- Vision care

Ability to commute/relocate:
- Victoria, BC V8V 1X3: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Customer service: 1 year (preferred)

Licence/Certification:
- Class 5 Driver's License (preferred)

Work Location: In person

📌 Bell Person (Victoria)
🏢 Hotel Grand Pacific
📍 Victoria