Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune (phone hidden) companies to startups, small and mid‑sized organizations in Canada/US. We are currently hiring a SBI Platform Operations Engineer – (Tableau, Amazon QuickSight &

- AWS) for our global consulting client.

Role: BI Platform Operations Engineer – (Tableau, Amazon QuickSight &

- AWS)

Rate Range: $75 -77/hr C2C (40 hrs /week)

Duration: 6-12 months

Location: Hybrid, 2-3 days in office, Toronto, ON, Canada

Key Responsibilities

Administer and support enterprise BI platforms, including Tableau Server and Amazon QuickSight.

Manage and troubleshoot QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets.

Support SPICE ingestion, dataset refreshes, direct queries, data‑source connectivity, dashboard publishing, sharing, and access management.

Manage and automate QuickSight assets and permissions using QuickSight APIs and AWS SDKs.

Troubleshoot Athena‑based BI workloads and data access issues.

Support AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata management.

Manage and troubleshoot Lake Formation permissions and data access controls.

Support serverless applications utilizing AWS Lambda and API Gateway integrations.

Troubleshoot API integrations and REST‑based services supporting BI applications.

Monitor platform health using Amazon CloudWatch logs, metrics, dashboards, and alarms.

Investigate and resolve infrastructure, authentication, authorization, connectivity, and performance issues.

Perform incident management, problem management, root‑cause analysis, and production support activities.





Develop automation scripts and operational tooling to improve platform reliability and efficiency.

Maintain technical documentation, operational procedures, and support runbooks.

Core Qualifications

10+ years of experience supporting enterprise BI and analytics platforms.

Strong hands‑on experience with Tableau Server Administration and operational support.

Extensive experience administering and supporting Amazon QuickSight in production environments.

Experience supporting: QuickSight Dashboards

Analyses

Datasets

Data Sources

Themes

Templates

Permissions &

- Access Controls Experience troubleshooting: SPICE Ingestion

Dataset Refreshes

Direct Queries

Dashboard Publishing

Sharing &

- Access Issues

Data Connectivity Issues Experience with Amazon QuickSight APIs and AWS SDKs.

Strong knowledge of: Amazon Athena

AWS Glue Data Catalog

AWS Lake Formation

AWS IAM Experience with: AWS Lambda

API Gateway

REST APIs

Serverless Architectures Solid experience using Amazon CloudWatch for monitoring and observability.

Ability to troubleshoot issues across application, infrastructure, API, Lambda, and AWS service layers.

Experience with production support, incident management, problem management, and root‑cause analysis.

Experience with scripting and automation using: Python

PowerShell

Bash

AWS CLI Excellent analytical,



troubleshooting, documentation, and communication skills.

Preferred Qualifications

Experience with Amazon Q in QuickSight and Generative BI capabilities.

Experience with Amazon Q Topics and semantic modeling for natural language analytics.

Familiarity with Quick Suite agents, chat experiences, and Spaces.

Experience with embedded QuickSight and programmatic dashboard management.

Understanding of Angular, JavaScript, or TypeScript.

Experience operating BI Platform-as-a-Service (BI PaaS) or BI-as-a-Service environments.

Experience supporting custom applications built on QuickSight APIs.

Experience troubleshooting end-to-end data flows involving: QuickSight

Athena

Glue Data Catalog

Lake Formation

S3

IAM Experience supporting serverless architectures leveraging Lambda and API Gateway.

Experience with Tableau Server upgrades, backup/restore, monitoring, and performance tuning.

Familiarity with CI/CD pipelines, Infrastructure as Code (IaC), and cloud deployment practices.

Knowledge of ITIL-based incident, problem, and change management practices.

Experience supporting enterprise environments with strong security, governance, and compliance requirements.

Key Skills

Tableau Server

Amazon QuickSight

AWS

Amazon Athena

AWS Glue Data Catalog

AWS Lake Formation

AWS IAM

AWS Lambda

API Gateway

REST APIs

CloudWatch

SPICE

BI Platform Administration

Data Analytics

Dashboard Management

Root Cause Analysis

Incident Management

Problem Management

Python

PowerShell

Bash

AWS CLI

Serverless Architecture

CI/CD

Infrastructure as Code (IaC)

Amazon Q

JavaScript

TypeScript

Angular

ITIL

📌 BI Platform Operations Engineer - (Tableau, Amazon QuickSight & AWS) (Toronto)
🏢 Tech Talent International
📍 Toronto