05 Oct
|
TransUnion
|
Quebec City
05 Oct
TransUnion
Quebec City
TransUnion's Job Applicant Privacy Notice Team Overview We are seeking a Bilingual Client Executive with exceptional sales and relationship skills to be part of our exciting journey! This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
This Bilingual Client
Executive will act as a key client executive & partner of the sales team and is responsible for supporting customer engagement and growth in the Quebec region. The client executive will have the opportunity to work closely with key financial services clients and work with internal partners to help manage and growth the Transunion business in the Quebec region. Manage relationships with strategic financial institution clients across Quebec, serving as a key point of contact for day-to-day engagement and account support.
Responsible for day to day sales to an assigned group of clients to defend and grow revenue. In addition, works with a senior sales executive on a select group of high growth potential accounts to win net new revenue opportunities and significantly grow the business. Develop and maintain strong relationships with client stakeholders to support retention, satisfaction, and long-term growth.
Account planning and the defending of existing relationships, through the effective day-to-day management of allocated accounts in the Quebec Region. Support account planning activities and help identify opportunities to expand product adoption and deepen client partnerships. Coordinate client initiatives, including renewals, implementations, service enhancements, and issue resolution.
Partner with cross-functional teams including product, legal, operations, analytics, and technology to address client needs and deliver solutions. Prepare and participate in client meetings, business reviews, and strategic discussions with customer stakeholders. Demonstrated proficiency in outbound virtual sales; and experience with strategic account planning.
Manage multiple client priorities simultaneously, ensuring timely follow-up, execution of commitments, and effective communication. Maintain knowledge of industry trends, market dynamics, and regulatory developments impacting the financial services sector.
Implement an account review process that ensures constant opportunity development for the sales pipeline and closing of current business and renewal of existing business.
Comply with relevant sales processes such as Salesforce.com. Monitor own effectiveness of sales and after sales efforts in context of business plans and strategies, and recommend improvements to process and approach where indicated. Own internal administrative tasks related to Opportunity management, reporting, product/service set-up and delivery, CRM/Service Desk tickets, etc.
Deliver bilingual (French and English) client communications, presentations, and stakeholder engagement activities. Candidate must be fully bilingual (English & French) and reside in Quebec. Strong communication, presentation, and organizational skills in both French and English.
Bachelor's Degree in Business, Commerce, Finance, Marketing, or a related field. Requires 5+ years of sales or account management experience in a credit reporting or related industry plus in depth experience either in banking/insurance, retail credit or consumer credit reporting industries. Ability to effectively create and execute a sales plan to gain market share and increase market penetration.
Must be proficient with Microsoft applications.
Experience managing strategic client relationships and coordinating cross-functional initiatives. Superior organizational skills with the ability to handle concurrent projects. Ability to communicate with both technical and non-technical customers.
Possesses in-depth knowledge of TransUnion core solutions including those supported by other BU (i.e. true credit, batch). Demonstrated ability to manage multiple priorities, build client relationships, and resolve issues effectively. Le ou la candidat(e) doit être parfaitement bilingue (français et anglais) et résider au Québec.
Excellentes aptitudes en communication, en présentation et en organisation, en français et en anglais. Baccalauréat en administration des affaires, commerce, finance, marketing ou dans un domaine connexe. Minimum de cinq (5) années d’expérience en ventes ou en gestion de comptes dans le secteur des agences d’évaluation du crédit ou dans un domaine connexe, ainsi qu’une expérience approfondie dans les secteurs bancaires et de l’assurance, du crédit au détail ou de l’évaluation du crédit à la consommation.
Capacité démontrée à élaborer et à exécuter efficacement un plan de vente visant à accroître la part de marché et à augmenter la pénétration du marché. Maîtrise des applications Microsoft Office. Expérience de la gestion de relations stratégiques avec les clients et de la coordination d’initiatives interfonctionnelles.
Capacité à communiquer efficacement avec des clients techniques et non techniques. Capacité démontrée à gérer plusieurs priorités à la fois, à développer des relations solides avec les clients et à résoudre efficacement les problèmes. At TransUnion, actual compensation is based on careful consideration of many factors such as (but not limited to) an individual’s education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
In addition, variable compensation is based on applicable company guidance and plan documents as well as performance. Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.
TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. TransUnion's Internal Job Title: AE II, Account Dev - Direct Sales #
📌 Bilingual Client Executive - Quebec Region - Chargé/e de clientèle Bilingue (Anglais & Français) - Région du Québec (Quebec City)
🏢 TransUnion
📍 Quebec City