Join Baxter as a Bilingual Customer Care Representative, providing exceptional service and support to our valued clients. Hybrid work model with 3 in-office days ensures you effectively engage with customers daily. This role is pivotal in representing Baxter Healthcare Corporation and requires 3-5 years of customer service experience.

Your bilingual skills will enhance communication and trust with customers. You'll need strong problem-solving abilities and proficiency in Microsoft Office, contributing to an effective customer experience while maintaining accurate records and exceeding happiness targets. Key Responsibilities:

- Respond to inquiries via phone, email, and chat
- Process orders and coordinate with internal teams
- Resolve customer issues efficiently and professionally
- Maintain accurate records of interactions
- Participate in ongoing training to enhance skills

Requirements:

- High school diploma or equivalent experience
- 3-5 years in a customer-facing role
- Excellent English communication skills
- Ability to adapt in a fast-paced workplace
- Flexibility for hybrid schedule

Contribute to saving lives through exceptional customer care at Baxter.

📌 Bilingual Customer Care Representative - Baxter (Mississauga)
🏢 Zvh
📍 Mississauga