Assign leads to the appropriate sales or success team based on readiness and fit. Qualify leads and schedule discovery meetings to support the sales pipeline. Identify and engage new business opportunities through outbound calls, emails, and digital outreach.

Manages sales funnel and effectively identify opportunities to forward to the Business Development teams where appropriate. Follows a prioritized list of dormant accounts, meeting daily activity goals - outbound calls, live contacts, opportunities created and won accounts. Engages lapsed/ dormant customers through phone or video call to win back lost customer.

Support new customer onboarding through accurate and timely completion of basic account setup tasks. Conduct proactive audits of assigned and unassigned accounts to ensure critical fields (email, contact info, competitor presence, employee count, etc.) Identify and flag gaps or updates needed to support better segmentation, personalization, and follow-up. Post secondary education or equivalent work experience. ~ Bilingualism (FRENCH/ENGLISH) is mandatory. ~ 0-2 years of experience in sales, customer service, retail,



or business development (ideally in a B2B setting). ~ Internship or part time experience in sales or marketing is a plus. ~ Experience working with CRM systems or lead databases preferred. ~ Remote Environment.

Health and Dental benefits Performance bonuses Learning & Development programs Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

At Staples

Canada we are dynamic, inspiring partners to our customers and the communities in which we live. We are building an inclusive and diverse team We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. #

📌 Bilingual (FR/EN) - Inside Sales Development Representative (Remote)
🏢 RemoteFetch
📍 Vancouver