Provide essential support to applicants during the Casper test with Acuity Insights. This remote, part-time role requires both English and French fluency for effective communication. As a Bilingual Test Support Agent, you will help applicants navigate their tests by answering questions and troubleshooting technical issues.

Your empathy and clear communication will ensure a smooth testing experience. With a adaptable schedule that accommodates your commitments, you’ll work a minimum of 4 hours weekly, mainly during evenings and weekends. Key Responsibilities:

- Assist applicants during live Casper tests
- Troubleshoot common technical issues
- Monitor live tests for compliance
- Answer questions outside scheduled tests
- Review ID submissions and test recordings

Requirements:

- Fluency in English and French
- Strong communication and problem-solving skills
- Ability to stay calm under pressure
- Reliable computer and internet connection
- Commitment to supporting applicants effectively

Help candidates succeed by providing crucial assistance during their Casper assessments while working with Acuity Insights.

📌 Bilingual Test Support Agent - Acuity (Vancouver)
🏢 Acuity Insights
📍 Vancouver