Become a vital part of The Brick's team as a Bilingual Warranty Call Centre Agent, assisting English and French-speaking customers. This entry-level role values dependability and a customer-focused approach.

At The

Brick, we're committed to providing support to customers with warranty inquiries and service requests. As a Bilingual Warranty Call Centre Agent, you will engage meaningfully with customers, guiding them through claim processes and clarifying coverage options. No prior experience is required, just a willingness to learn and contribute. Key Responsibilities:

- Respond to inquiries in English and French by phone and email
- Explain warranty coverage and available service options clearly
- Create and review warranty claims and service requests
- Gather necessary customer and product information accurately
- Communicate effectively with stores and service partners

Requirements:

- High school diploma or equivalent
- Fluency in English and French, verbal and written
- Comfortable using computers and learning systems
- Solid attention to detail and organization
- Dependable and punctual team member

Support your community and strengthen customer relationships as part of The Brick team.

📌 Bilingual Warranty Call Centre Agent (Edmonton)
🏢 Leon's Furniture
📍 Edmonton