Branch Service Manager (Toronto)

Branch Service Manager (Toronto)

05 Oct
|
Radiometer
|
Toronto

05 Oct

Radiometer

Toronto

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life

Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life

Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory. It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935.

Working together, let’s put our time and talents together to advance human health for tomorrow. Learn about the Danaher Business System which makes everything possible. This position reports to the Senior Manager, North America Field Service and is part of the Americas Field Service organization covering the Canada region.

The role is fully remote; Customer Success & Escalation Management: Resolve complex customer issues with urgency and precision. Champion a “first-time fix” mindset to ensure satisfaction and long-term loyalty. Inspire and grow your team through coaching, mentoring, and clear development plans.

Foster a culture of accountability, ownership, and continuous improvement.





Operational Excellence: Lead by example in driving daily management and KPI performance.

Business Growth & Financial Performance: Drive revenue growth through service agreement sales and lead generation. Collaborate with Sales to support strategic initiatives and optimize service offerings. Manage district P&L; to meet profit targets.

Process Improvement & Innovation: Champion kaizen and DBS methodologies to streamline operations and enhance service delivery. Partner cross-functionally to develop value-driven service packages. Bachelor’s degree and/or equivalent experience with 6+ years of experience leading field employees OR Master’s degree in the same with 5+ years of experience.

Customers, Sales) and generate actionable insights. Communicate expectations regarding performance and hold people accountable for results. Commercial experience, including direct selling of products or services.

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role. Ability to travel – list specifics 25% - 50% of the time within region and/or business unit locations within the United States or Canada. It would be a plus if you also possess previous experience in:



Fluent French speaker with proficiency in English to support French‑speaking customers.

Supervisor or managerial experience leading a remote Field Service team. The annual salary range for this role is $115,000.00 CAD- $155,00.00 CAD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Bonus/incentive pay eligibility.

Danaher

Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 1-(phone hidden) or [email protected] read our Applicant Data Privacy Notice carefully here.

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most key health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. #

📌 Branch Service Manager (Toronto)
🏢 Radiometer
📍 Toronto

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