Reporting to the Property Manager, the Building Services Worker is responsible for providing and ensuring a safe, secure, healthy, comfortable and pleasant environment both within the facility and on the grounds, to promote the wellbeing of employees and visitors.

The Building Services

Worker will be responsible for service inside and outside of the facility.

The Building Services

Worker will work together with the Property Care team to provide the facility with a regular maintenance and cleaning program, as well as supporting logistics to set up and tear down for events and programming.

COMPETENCIES

- Demonstrates solid teamwork, communication and interpersonal skills
- Able to multitask and adapt to changing priorities
- Handles contentious issues directly, decisively, and fairly
- Sound listening, judgement, and creative problem-solving abilities
- Maintains confidentiality and engenders trust

CONSUMER RESPONSIBILITIES
- Direct prospective client site meetings
- Directs and responds to inquiries from employees and visitors
- Maintains consumer confidentiality and engenders trust
- Ensures the organization’s furnishings and equipment are kept clean and functional
- Provides routine, preventive and remedial housekeeping services
- Set up and tear down of space furnishings for the use of internal and external users
- Actively participate in service reviews and work to improve services based on feedback
- Provide close protection services to individuals requiring physical assistance at night
- Monitor security risks and implement mitigation strategy
- Maintain a skilled-casual dress code during maintenance and housekeeping work
- Maintain a smart-casual dress code during events, weddings, funerals, and site tours for same

ADMINISTRATIVE DUTIES/RESPONSIBILITES
- Reviews departmental manuals and remains current on updated sections
- Assesses systems,



programs and procedures to ensure compliance and efficiency
- Maintenance of the interior and exterior of the building
- Ensures appropriate supply and storage of supplies and equipment
- Provides feedback regarding the effectiveness of maintenance, services and programs
- Ensures the availability of tools to complete required tasks
- Patrols the outside premises, checks and secures all perimeter doors
- Participates in improvement efforts
- Maintains detailed logs of work completed using mobile based software
- Performs other duties as assigned by the Property Manager

HEALTH AND SAFETY
- Maintains a hygienic environment for the visitors and staff in compliance with applicable legislation
- Provides a clean, sanitary and hygienic environment in housekeeping, maintenance and the entire facility
- Maintains a safe work environment at all times
- Ensure the provision of safe access to facilities for the public by monitoring entrances
- Supports de-escalation of aggressive guests or clients
- Assists with garbage disposal using appropriate methods
- Ensures proper safety gear (personal protective equipment) is worn as required
- Ensure work environment is clean and organized at all times
- Identifies, reports and fixes (if possible) unsafe working conditions
- Knowledgeable about fire evacuation procedures
- Maintains current and valid CPI/Safe Management certification or other de-escalation training is considered an asset
- Maintains current and valid CPR/First Aid certification is considered an asset




- Attends required training within approved time limits
- Reviews all health and safety policies and procedures

STAFF RESPONSIBILITIES
- Attends meetings and participates in committee work as required
- Recommends resources for maintaining and repairing equipment
- Ensures an adequate quantity of housekeeping, and maintenance supplies are on hand
- Participate in the organization’s quality management program

QUALIFICATIONS
- Successful completion of Grade 12
- Proficient in the use of hand tools
- Basic understanding and/or experience with operation of plumbing and electrical systems, and a willingness to learn more
- Able to work independently and as part of a team
- Possesses or is willing to obtain Occupational Health and Safety Certifications
- Knowledgeable about WHMIS
- Demonstrates strong interpersonal skills
- Respects the goals, and objectives of the organization
- Ability to lift and manipulate up to 23 kilograms (51 pounds)
- Strong English skills, both written and oral

Metropolitan United Church is an affirming ministry of the United Church of Canada, welcoming all persons regardless of sexual orientation, sexual identity, race, culture, religion, age, or ethnicity. This commitment to inclusivity permeates and informs all our hiring practices. Information will be made available in accessible formats upon request. Requests for accommodations can be made directly to the hiring manager at frankc@metunited. ca

Pay: $20.00 per hour

Expected hours: 5.0 – 20.0 per week

Benefits

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off

Ability to commute/relocate:
- Toronto, ON M5C 2Z3: reliably commute or plan to relocate before starting work (required)

Application question(s):
- What is your general weekly availability?

Experience:
- facilities/cleaning: 2 years (preferred)

Work Location: In person

📌 Building Service Worker (Toronto)
🏢 Metropolitan United Church
📍 Toronto