At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day.

We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.

Business

Analyst, Retail Systems Global Tech – Retail Systems On site, Laval, QC (4204 boulevard Industriel, H7L 0E3) Temporary – Maternity Leave Replacement, Full Time (40 hours) Reporting the Manager of Retail Systems based in Laval, QC, the position requires extensive operational and business knowledge of Store Systems for convenience stores and fuel operations along with a very positive working knowledge of corporate Systems (Merchandising, Fuel, Accounting, Marketing). The candidate will also be an intricate resource and be the lead liaison for the Retails Systems Team regarding demands from the operations and fuel teams. Works as a lead member of the Retail systems team with functional and operational knowledge of the NCR Radiant system and the Bulloch system Defining development, testing and documentation of business requirements and deliverables on a project-by-project basis in collaboration with internal users and departments.

Participates in defining the development and project plans, including scoping, scheduling, and implementation. Leads the definition of the business requirements that are related to the Retail Systems. (Plan, facilitate and lead workgroups with internal and external stakeholders to gather, define,



analyze and validate business, process, functional, and data requirements and business rules for selected systems.

Provides support to the user community: training, error solving, system enhancement recommendation, expert office automation advice, query building, etc. Creates risk assessment analysis representing a complete and realistic course of probable events. Responsible for ensuring system testing, QA & UAT are properly executed and documented according to the department policies.

Train end users to operate new and existing store systems technology. Liaison with vendors for efficient implementation of new software products and projects. College diploma or university degree in the field of computer science, information systems and/or equivalent work experience.

Extensive knowledge of Retail Systems within a store environment. Good understanding of convenience stores and fuel station environments. Good functional knowledge of programming languages. Project coordination skills.

Able to communicate effectively with technical and non-technical staff. Hands-on experience developing test cases and test plans. Proficiency with Microsoft suite of products Understanding of ERP systems, key architecture points and overall structure.

Language skills: Bilingualism required (Advanced French and English) both spoken and written,



as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account) Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses. Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.

Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals. LI-LK1 Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise.

Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us.

We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.

📌 Business Analyst, Retail Systems (Laval)
🏢 Circle K Stores
📍 Laval