At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects?

If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose: The Business Process Lead will support store processes designed to improve associate experience and sales driving activities within the Canadian division. The successful candidate will have an understanding of business analysis, product development lifecycle, process mapping and stakeholder management best practices. Strategy & Planning Listens to and gains knowledge of the customer and associate experience, pulls data to analyze current processes and provides recommendations to improve interconnected store experience Develops and gains alignment on solutions using an agile approach with internal and external IT teams Aids in research of competitive landscape, to share insights, to recommend the best solutions to improve business efficiency and ensure we continue to meet our objectives and goalsDelivery & Execution Helps formulate, test and refine assumptions through store feedback and proof of concept projects Validates current processes,



aligns stakeholders on future state processes and creates user stories with business stakeholders, UX and IT partners Creates and aligns stakeholders on change management strategy for stores and leadership to provide the why behind changes Prepares and analyzes weekly reporting for field and leadership teams on operational metrics and provides insights and recommendations to improve metrics Advocates for the customers and associates by providing insight on sales driving activities Works with project team to continuously assess progress, disseminate lessons learned, and understand next steps Customer Focus Manages ComplexityExperience/Knowledge Required: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M) Versatile work shifts and travel as necessary Excellent computer skills with proficiency in Microsoft Excel, Access, Visio and Power Point Bilingual (English/French) an asset Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion Strong analytical skills with experience working with SQL, Tableau, Alteryx, Google BigQuery are an asset Strong project management skills, ability to successfully manage multiple tasks at any given pointIn our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position.

📌 Business Process Lead- 18 month contract (Toronto)
🏢 The Home Depot Canada
📍 Toronto