Shape the future of care navigation as a Care Concierge with Carewell in Nova Scotia, Canada. Engage with members, facilitate enrollment, and provide essential support to ensure their health needs are met. This role focuses on supporting a pioneering care navigation program at Carewell.

As a Care Concierge, your daily tasks will include enrolling members, conducting welcome visits, and coordinating care navigation to address members' needs effectively. This position demands a robust understanding of healthcare processes and relationship-building with older adults while flexibly adapting to real-time demands. Key Responsibilities:

- Conduct outreach to prospective members and gain trust
- Perform welcome visits for newly enrolled members




- Coordinate with healthcare providers and community resources
- Document member interactions consistently and accurately
- Support ongoing care navigation by closing care gaps Requirements:
- 1+ years of member-facing healthcare experience
- Strong communication skills with older adults
- Familiarity with EHR systems and care coordination
- Ability to work Monday-Friday, 9 am-6 pm EST
- Metrics-driven and comfortable with ambiguity Drive impactful change in members' lives through effective enrollment and care coordination.

📌 Care Concierge for Carewell in Nova Scotia (Moncton)
🏢 Bilinguallink
📍 Moncton