At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

The Claims

Specialist works as a liaison and claims advocate between internal and external clients and adjusters to ensure optimal claims handling, and superior claims service. This is a great opportunity for an Insurance Broker, Claims Adjuster, or Insurance Professional. This role reports into the SVP, Claims.

Travel may be required at times for client meetings Providing support to HUB clients on all claims related matters throughout the entire claims process and to advocate on behalf towards a satisfactory claims resolution. Providing guidance to internal teams on the claims process and building knowledge and capability through reporting for large clients, generating loss run reports and advising on general claims questions. Providing support pre-loss, during a loss and post-loss by providing claims counselling and engaging experts as necessary.

Analyzing claim trends to ensure alignment with loss control procedures. Effectively analyze and interpret policy wording. Working closely with the Commercial and Personal Lines Practices Providing status updates to Client and Account Teams and providing appropriate consulting and guidance where required.

Maintaining accurate and up-to-date electronic claims files through Epic. 7 Years in a claims role with a broker, insurance carrier, independent adjuster ~ Claims experience an asset ~ Strong customer service orientation (internal and external) ~ Computer Proficient in Microsoft Office: Word, Excel,



and Outlook ~ Providing support to HUB clients on all claims-related matters throughout the entire claims process and advocating on behalf towards a satisfactory claims resolution. ~ travel: Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. At HUB, we place immense value on the well-being and professional development of our team.

Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding. At HUB International, service defines who we are.

This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you.

At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.. Competitive pay with comprehensive health perks, retirement savings matching and company-paid life and disability plans Generous paid time off,



paid parental leave and a wellbeing program designed to support real work/life balance A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization. We endeavor to make this website accessible to any and all users.

If you would like to contact us regarding the accessibility of this website or need assistance completing the application process, please contact the recruiting team [email protected] expected salary range for this position is $78,000 to $97,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization. #

📌 Claim Processor (Windsor)
🏢 HUB International
📍 Windsor