Overview

Join our dynamic team as a Client Experience & Wellness Lead, where your passion for exceptional service and wellness will create a welcoming environment for our clients. In this energetic role, you will be the driving force behind delivering outstanding client interactions, managing wellness programs, and ensuring smooth office operations. Your enthusiasm and organizational skills will help foster a positive atmosphere that promotes health, satisfaction, and loyalty.

This paid position offers an exciting opportunity to make a meaningful impact in a vibrant healthcare setting dedicated to client well-being.

Duties

- Greet clients warmly and serve as the first point of contact at the front desk, ensuring a positive experience from arrival to departure
- Manage multi-line phone systems efficiently, directing calls and scheduling appointments with precision
- Coordinate wellness programs and activities that enhance client engagement and promote overall health
- Maintain accurate electronic medical records using Epic and Dentrix software, ensuring confidentiality and compliance with privacy standards
- Assist with administrative tasks such as verifying insurance information, processing payments, and updating client records in medical and dental office systems
- Support the dental or medical team by handling appointment scheduling, patient intake, and follow-up communications




- Ensure the office environment remains organized, welcoming, and compliant with health and safety protocols

Skills

- Proven experience in dental or medical office settings, including front desk responsibilities and administrative support
- Strong knowledge of Epic electronic health record systems and Dentrix dental management software
- Familiarity with medical terminology to accurately communicate with healthcare providers and patients
- Excellent communication skills for managing multi-line phone systems and providing exceptional customer service
- Ability to navigate office equipment and software efficiently while maintaining attention to detail
- Previous experience working with electronic medical records (EMRs) in a healthcare environment
- Demonstrated ability to handle sensitive information discreetly while maintaining professionalism in a fast-paced setting

Embark on a rewarding journey where your energy fuels positive client experiences! We value your expertise in healthcare administration and your commitment to fostering wellness. Join us to help create an environment where clients feel cared for, supported, and inspired toward better health every day. Pay: $17.60-$22.00 per hour

Expected hours: 30.0 – 35.0 per week

Perks

- Company events
- Dental care
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 Client Experience & Wellness Lead (Collingwood)
🏢 The Body Bar Apothecary and Wellness Shop
📍 Collingwood