We are a growing team at Mission 35 Mortgages and looking to hire a maternity leave coverage for a part time Client Concierge and Property Manager.

We are looking for a Client Concierge & Property Manager to support the Owner across several businesses and properties. This role is ideal for someone who is organized, personable, proactive, and genuinely enjoys helping people.

A big part of this role is client experience — making calls, following up, sending communications, and helping make sure clients feel looked after throughout their experience with us.

CLIENT EXPERIENCE

- Make outbound calls to clients to check in, provide updates, gather information, and follow up on requests.
- Send client communications, including renewal letters and other important correspondence.
- Follow up on outstanding items to make sure things are completed and nothing falls through the cracks.
- Help create a positive, professional, and personalized client experience.
- Look for small ways to make the experience easier and better for our clients.
- Build positive relationships with clients and business contacts through thoughtful and consistent follow-up.

PROPERTY MANAGEMENT
- Communicate with tenants regarding rental payments, maintenance requests, renewals, and general questions.
- Coordinate maintenance requests between tenants, contractors, and maintenance workers.
- Follow up on outstanding maintenance items and keep things moving.
- Manage tenant communications and records through Buildium.
- Prepare and send renewal letters and other tenant correspondence.
- Assist with scheduling contractors, inspections, repairs, and other property needs.
- Maintain organized property records and documentation.

OWNER & BUSINESS SUPPORT
- Provide administrative and operational support to the Owner.
- Organize documents, reports, presentations, and meeting materials.
- Assist with coordinating meetings, events,



and other business activities.
- Help manage projects and priorities across several businesses.
- Maintain organized electronic filing systems.
- Handle sensitive and confidential information with discretion.

WHAT SUCCESS LOOKS LIKE A successful Client Concierge & Property Manager is:
- Proactive — you don't wait to be asked to follow up.
- Organized — you keep track of details and deadlines.
- Personable — you enjoy talking to and helping people.
- Accountable — when you take something on, you follow it through.
- Solutions-focused — you look for ways to solve problems.
- Service-minded — you care about providing a great experience.

Most importantly, we're looking for someone who takes pride in their work, cares about people, and wants to make things better every day.

WHAT WE'RE LOOKING FOR

- Strong communication and customer service skills.
- Comfortable making outbound phone calls.
- Excellent organization and attention to detail.
- Strong follow-through and time-management skills.
- Qualified, friendly, and positive attitude.
- Strong problem-solving skills and initiative.
- Comfortable with Microsoft Office, including Word, Excel, Outlook, and Teams.
- Experience with Buildium or property management software is an asset.
- Comfortable learning new software and technology.
- Previous experience in customer service, hospitality, property management, administration, real estate, or a similar role is an asset.

If you're someone who enjoys working with people, staying organized, and making sure things get done properly, we'd love to hear from you.
- Part-time position
- In office

How to Apply: Please email your resume to Angy Kivell, [email protected] and include the top 3 reasons why you are fit for the position. Please note a criminal record check is required prior to employment. Thank you!

Job Type: Part-time

Pay: $23.00-$28.00 per hour

Work Location: In person

📌 Client Concierge & Property Manager (Canada)
🏢 Mission 35 Mortgages
📍 Canada