The Role as Chocolate Ambassador,

you have an eye for detail, a love of chocolate and a commitment to deliver a great customer experience. You are part of the team responsible for the efficient running of the chocolate shop, both front and back of house.

Customer Service

Welcome customers

Assist in the selection of chocolates, gifts etc

Orders

Manage all orders daily, Order book, order folder and online orders

Communicate current orders, urgencies and changes with the kitchen

Check that all orders are taken correctly and have contact info, payment info

Inventory management

Keep the shop fully stocked with products and display items

Communicate with the kitchen when products are low and request items to be produced before they the product is out of stock

Communicate what needs to be ordered from packaging suppliers (ribbon, boxes etc.)





Drive productivity and profitability by identifying opportunities to streamline processes and reduce waste.

Manage expire dates on products, rotate stock

Wrap and package new product

Display management

Re-organize the product displays to reflect the upcoming chocolate season

Ensure all products are properly labeled and priced according to the display strategy of the shop

Keep the displays and storefront clean and organized to maximize the customer retail experience

Communication

Check phone messages

Check email

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Experience

- Retail sales: 2 years (required)

Work Location: In person

📌 confectioner sales clerk (Toronto)
🏢 Stubbe Chocolates
📍 Toronto