Drive impactful technology solutions as a Customer Experience Consultant at Cisco. Use your expertise in Cisco products and automation to enhance client projects while ensuring business alignment. In this key role, you will bridge the gap between technical execution and business strategy, managing delivery projects from start to finish.

You will create design plans, implement automation scripts, and conduct system simulations, all while mentoring team members. The position requires extensive technical knowledge and strong communication skills to guide clients through technology transitions effectively. Key Responsibilities:

- Lead delivery projects and technical problem-solving
- Create design plans and automation scripts




- Simulate systems for compatibility testing
- Mentor team members on best practices
- Serve as primary contact for technical resolution Requirements:
- Bachelor’s degree in computer science or equivalent
- 5-8 years relevant experience in customer experience
- Bilingual fluency in Canadian French and English
- Deep knowledge of routing protocols and Cisco hardware
- Proficiency in Python, Ansible, and REST APIs Utilize your communication and technical skills to drive customer success in this agile role at Cisco.

📌 Customer Experience Consultant at Cisco (Montreal)
🏢 105 Cisco Systems Canada
📍 Montreal