Become the voice of Brandt as a Product Support Representative, delivering exceptional customer service and solutions. Connect with clients to manage parts inquiries and sales effectively.

Brandt is a leading customer-driven company looking for a Product Support Representative. This role emphasizes strong customer service, proactive communication, and problem-solving skills. You will engage with customers via multiple channels to provide accurate parts information, process orders, and fulfill requests swiftly.

Key Responsibilities

- Initiate outbound calls to generate parts orders
- Respond to parts pricing inquiries via phone and email
- Actively listen and recommend solutions to customers
- Accurately process parts orders and confirm inventory
- Collaborate with vendors to meet customer requests

Requirements:
- Strong customer service and problem-solving skills
- Excellent verbal and written communication abilities
- Detail-oriented with high accuracy in processing
- Ability to multitask across various systems
- Versatile to work various shifts in a 24/7 center

Bring your customer service expertise and multitasking skills to enhance satisfaction at Brandt.

📌 Customer-Focused Product Support Specialist (Regina)
🏢 Brandt Group of Companies
📍 Regina