Customer Representative - 1 Yr Limited Term Administrative Calgary, Calgary, AB, CA Be a part of building a stronger, safer workforce! As the national safety association for the oil and gas industry we advocate for worker health and safety . When you join Energy Safety Canada, you are part of a team committed to getting workers home safely every day.

Reporting to the Manager, Training Services, this position is responsible for providing exceptional customer service to Energy Safety Canada’s stakeholders which include all students, instructors and clients. Effectively answer all customer inquiries in a Contact Center environment (phone, email and chat) and in-person, utilizing solid communication and problem-solving skills, including technical troubleshooting. Process customer requests following defined procedures, while adhering to quality metrics and service level objectives.

Maintain customer data, including certify Energy Safety Canada courses.



High school diploma or its equivalency is required ~6+ months experience in a Contact Center or customer service role ~ Proficient in MS Office and has basic computer skills ~ Has knowledge of commonly used concepts, practices and procedures within an office and Contact Center setting ~ Excellent customer service skills, with attention to patience and professionalism ~ Data entry experience with focus on accuracy and troubleshooting is an asset ~ Ability to sit for long periods, navigate multiple computer systems with repetitive motions, and utilize devices typically found in an office environment ~ Computer literate, ability to use a variety of software programs proficiently and fluently such as iMIS, D2L, Integrity Advocate would be an asset Excellent medical and dental benefits Generous vacation and flex days Flexible work environment Energy Safety Canada is committed to building a talented and diverse workforce which creates an environmentthat supports diversity, equity and inclusion.

📌 Customer Representative - 1 Yr Limited Term (Calgary)
🏢 Energy Safety Canada
📍 Calgary