Mission The art of customer service: your area of expertise! As the primary point of contact for our customers and representatives, you’ll play a key role on our team. Thanks to your organizational skills and communication abilities, you’ll help ensure customer satisfaction and support the growth of our sales and Kimpex’s brand awareness!

Support the external sales team by ensuring the entry and follow-up of customer orders Program and publish placement campaigns on the retail web sales platform Follow up on deliveries with the various carriers and inform customers accordingly Process invoice correction requests- Provide attentive customer service to B2C website customers, answering questions, resolving order issues and ensuring a positive experience Contribute to the continuous improvement of customer service processes Apply now and join our dedicated customer service team!

Profile

With the following skills and qualities, you'll be successful in this role:



Bilingualism essential for both oral and written communication (French-English) with customers Basic computer skills in Excel And these assets will strengthen your impact: Call center or customer service experience A flexibility program tailored to your needs (flextime, compressed work schedule, telecommuting and more) An RRSP with an employer contribution to help you build a solid financial future An Employee and Family Assistance Program (EFAP) and access to a telemedicine service for a helping hand when needed A $2,000 referral bonus to help you find colleagues who are as dedicated to their work as you are! Social activities to connect with your colleagues A life outside of work thanks to sick leave and family leave Support for your career development to advance your career

📌 Customer Service Representative (Dental/Medical) (Saint-Bonaventure)
🏢 Soucy
📍 Saint-Bonaventure