As a Customer Service Representative, you’ll help create a positive experience from the moment a customer calls or walks through the door to the time they pick up their vehicle.

This job will include

- Greeting customers and providing friendly, professional service

- Answering phones, responding to customer inquiries, and scheduling appointments

- Creating and maintaining customer repair orders

- Communicating with customers about vehicle repairs, timelines, and costs

- Providing updates on repair progress and following up with customers as needed

- Coordinating vehicle drop-offs and pick-ups

- Processing payments and maintaining accurate records

- Working closely with technicians to ensure smooth workflow

- Helping resolve customer concerns in a skilled and positive manner

Pay: $21.00-$25.00 per hour

Ability to commute/relocate

- Charlottetown, PE: reliably commute or plan to relocate before starting work (required)

Education

- Secondary School (preferred)

Experience

- Customer service: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative (Charlottetown)
🏢 Peter MacNeil Automotive
📍 Charlottetown