We are seeking a motivated and detail-oriented Customer Service Representative/Warehouse Associate to join our team. This hybrid role supports both front-office customer interactions and back-of-house warehouse operations. The ideal candidate will provide exceptional customer service, maintain accurate order processing, and assist with daily warehouse tasks to ensure efficient and timely operations.

RESPONSIBILITIES AND DUTIES:

Customer Service

- Greet and assist customers in person, by phone, and via email with a positive and professional attitude.
- Process customer orders, returns, and inquiries accurately and efficiently.
- Provide product information, pricing details, and order status updates.
- Collaborate with internal teams to resolve customer issues and ensure satisfaction.
- Maintain customer records and documentation in company systems.

Warehouse Operations

- Assist with receiving, inspecting, and storing incoming materials and products.
- Pick, pack,



and prepare orders for shipment according to company standards.
- Operate warehouse equipment such as forklifts or pallet jacks (training provided if needed).
- Conduct inventory counts and maintain accurate stock records.

Ensure a clean, safe, and organized warehouse environment.

High school diploma or equivalent required.

- Previous experience in customer service, warehouse operations, or a related field preferred (minimum 1 year).
- Solid communication and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills, including familiarity with order entry or inventory software.
- Ability to lift up to 50+ lbs and stand for extended periods consistently.
- Forklift certification is a plus (or willingness to obtain one).

📌 Customer Service Representative/Warehouse Associate (Winnipeg)
🏢 Allredi
📍 Winnipeg