Data and AI Customer Solutions Architect At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real-world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities. As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the‑art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

Are you ready to be at the forefront of the AI revolution, shaping the future of how organizations harness cutting‑edge technology to drive real, measurable results? As a pivotal member of our team, you won’t just be selling solutions—you’ll be empowering our customers to unlock the full potential of workplace AI, intelligent agents, and robust data platforms, regardless of the cloud ecosystem they prefer. You’ll have the unique opportunity to architect and deliver AI strategies that become the backbone of our customers’ success, transforming how they work, innovate, and compete.

Through our integrated consulting and engineering approach—leveraging deep alliances with Microsoft, AWS, and Google Cloud—you’ll help organizations move from vision to execution, making AI practical, durable, and truly impactful. Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative AI roadmap. You’ll be instrumental in shaping business cases that deliver productivity gains, reduce operational costs,



and strengthen compliance—while mapping out the tangible ROI that drives executive buy‑in and long‑term adoption.

In this role, you’ll quarterback a high‑performing team of account executives, solution architects, and technical experts, orchestrating seamless collaboration to deliver AI solutions tailored precisely to each customer’s unique needs. If you’re passionate about making a lasting impact, eager to champion responsible AI adoption, and thrive on building relationships that fuel innovation—this is your chance to be the catalyst for real change, helping organizations across industries shape their futures with confidence and clarity. Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature.

Lead with value/ROI: build business cases (productivity, cost to serve, compliance/risk), success metrics, and adoption plans for measurable impact. Facilitate C‑level conversations to enhance understanding of AI and bring alignment at customers to specific AI initiatives Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; Evangelize responsibly: position governance, identity, Purview, DLP, and COE patterns to reduce risk while scaling value. The ideal candidate will bring 5 to 10 or more years of demonstrated success in solutions sales, specifically focused on data platforms, analytics, or artificial intelligence.

Microsoft: Proficiency with Microsoft Fabric, Azure AI,M365 Copilot,and Copilot Studio/Agents.

AWS: Familiarity with Bedrock, SageMaker, and a range of data analytics services, including an understanding of patterns for Amazon Q and related guardrails.

Google Cloud: Experience with Vertex AI,Dialogflow/CCAI, andBigQueryanalytics patterns.



Awareness of Databricks and Snowflakelakehousepatterns, as well as business intelligence platforms such as Power BI, Looker, orQuickSight, asapplicable. The candidate should possess the ability to translate executive‑level objectives—such as growth, margin, risk, and customer/employee experience—to a well‑structured AI roadmap and adoption plan.

They must be able to present a clear narrative connecting agents, data, and governance to desired business outcomes. Proven capability in leading virtual pursuit teams and coordinating partner co‑selling and funding efforts is essential.

Technical Familiarity The candidate should be familiar with agentic patterns, including Retrieval‑Augmented Generation (RAG), tool use, and orchestration, and understand how these patterns intersect with line‑of‑business applications and data estates. Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Inclusion &

Equal opportunity employment: We are an equal chance employer committed to diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

We are ready to help: With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely.

📌 Data and AI Customer Solutions Architect (Toronto)
🏢 Softchoice
📍 Toronto