Full time Business From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

The Design Studio Operations

Lead oversees the end-to-end homeowner selections process, delivering a positive customer experience while ensuring selections, documentation, purchase orders and related activities are completed in alignment with operational timelines. collaborates with trade partners, suppliers and internal teams to support current offerings, forecasts, material reselections and product performance recommendations; and manages the systems that support Design Studio operations. Lead the end-to-end homeowner selection process, ensuring a positive and efficient customer experience Prepare and maintain all supporting documentation, including floor plans, community specific templates, and product information sheets, to ensure smooth and clear selections process Manage Spec Lot Selections process, including budget, inclusions, and timeframe in collaboration with Sales and Marketing Work with trade partners and suppliers to maintain knowledge of available options and ensure studio reflects current offerings, design trends, and buyer preferences. Manage trade-specific option forecasts and material reselections.

Monitor options sales performance,



analyze product uptake and make recommendations for pricing or product adjustments Leads homeowner selection appointments, guiding customers through the personalization of their home while delivering a seamless experience, expert product knowledge, proactive communication, and exceptional customer service throughout the process Maintain Design Studio Manager (DSM), DSM Configurator, the NSE Product Library, and Design Studio related reports. Solid understanding of design studio selections process and operations Strong interpersonal skills and customer experience mindset Ability to communicate effectively with homeowners, trades, suppliers, and all levels of internal management Proficiency in Newstar, Excel, Word, Blubeam Revu Excellent organizational and multitasking skills to manage both homeowner facing décor activities and back office duties Pay Frequency: Bi-weekly Excellent extended medical, dental perks beginning day 1. A culture based on our values of Passion, Integrity, Community!

Artificial Intelligence Disclosure: Brookfield Residential may use technology, including artificial intelligence tools, to assist in screening, assessing, and selecting candidates during the recruitment process. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. #Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value.

Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success. #

📌 Design Studio Operations Lead (18-Month Contract) (Toronto)
🏢 Brookfield Properties
📍 Toronto