STC Warehousing and Distribution provides logistics and warehousing solutions to our valued customers for over 30 years.

The Dispatch Admin Clerk will assist in managing carrier/customer invoices by gathering required documentation, entering data and assisting in the billing process. The successful candidate will ensure that the company billing is accurate and up to date.

The Dispatch Admin

Clerk will actively manage billing inquiries and work in a responsive and timely manner to resolve issues. The incumbent will also provide administrative service support to the organization by performing administrative tasks as needed.

This is a day shift position - shift start 7-9 am.

Responsibilities

- Receive, process and verify the accuracy of orders from customers
- Book orders into organization's order software
- Provide quality service to customers
- Work with other departments to resolve problems, facilitate solutions and enhance customer service offerings.
- Responsible for compiling data and supporting documents to prepare accurate customer billing




- Work with carriers/customers regarding credits/corrections and errors/disputes
- Other administrative duties as assigned by management

Requirements

- Dedicated commitment to providing superior, timely customer service
- Excellent and effective interpersonal and communication skills - written and verbal
- Strong problem-solving and decision-making skills
- Highly organized with the ability to multi-task
- Team cooperation and respect is required
- Accurate and detail-oriented
- Time management skills
- Ability to work well with a computer

Work Setting: Office Setting, Tight Deadlines, Telephone etiquette is a must. Previous customer service experience and logistics background is an asset, but not required.

Compensation based on experience

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Benefits

- Dental care
- Extended health care
- Vision care

Experience:
- Transportation management systems: 1 year (preferred)

Work Location: In person

📌 Dispatch Admin Clerk (Concord)
🏢 STC Warehousing u0026 Distribution
📍 Concord