GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All.We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential. Throughour unique integrated payer-provider ("payvider") model, we offerinsurance, administer benefits, and pay claims as a ‘payer’ while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excessearnings to directly support underserved communities.

Through

GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 – across mental health, essential medicines,and chronic disease management – through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All. AtGreenShield, our culture is where purpose meets passion and performance.

Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve.

Base Salary: CAD $59,688.00 - 91,109.00 Reporting to the Manager of PBM Operations, the Drug Access Case Manager will develop and leverage processes, research available drug programs (federal,provincial or manufacturer), and act as a facilitator for plan participants to access alternative drug coverage prior to or instead of accessing the GSC administered drug plan. Develop a process to research and document available drug programs that plan participants can access (includes public and other agencies).



Develop and leverage a process that facilitates the integration of GSC private drug plans with available alternative drug coverage (includes public and other agencies).

Work with thePBM Operations team and the PBM Data & Analytics team to develop metrics and evaluate on the “integration” of GSC drug plans with external alternative drug coverage. Minimum 2 years of experience (including relevant co-ops or internships) in healthcare, preferably with experience in consulting, strategy, or project management in the Canadian public sector. Undergraduate degree required, preferably in Health, Business, or a related field.

Superior verbal and written communication skills and can present complex concepts clearly and effectively to senior leaders. Demonstrated commitment to social impact and health equity, reflected through volunteer work, extracurricular activities, or personal experiences supporting underserved populations.

Additional Assets: Professional fluency in French is highly desirable. Skilled background in government, digital health, pharmacy, or health insurance sectors. Advanced academic training in both health sciences and management disciplines.

Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language.

By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization. GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file.

📌 DRUG ACCESS CASE MANAGER (Windsor)
🏢 Green Shield Canada (GSC)
📍 Windsor