Ecommerce Manager (Vancouver)

Ecommerce Manager (Vancouver)

05 Oct
|
Snackish
|
Vancouver

05 Oct

Snackish

Vancouver

A bit about us…

At Snackish, we’re creating the everyday snack for a new generation.

We’re vertically integrated (hello, Snacktory!) and recently launched across North America in the U.S. and Canada, backed by a world-class CPG team that has a track record of building category-defining brands (and having fun while doing it!).

If you’re energized by early-stage momentum, bold ideas, moving fast, and creating something people reach for every day, we're just getting started. Join us on the snackpack & play a key role in defining the future of everyday snacking. ?

We are proudly Female-Founded.

How your role will bring the vision to life:

As the E-commerce Manager, you're the keeper of our digital shelf. For a lot of people, their first Snackish chip starts with a scroll, a snack aisle stroll, a search, or a TikTok video, and you own every step from that moment to the post-purchase experience. You'll run our D2C site, Amazon, and TikTok Shop as one business: each channel plays to its strengths, and all of them are unmistakably Snackish.

You'll partner with Growth to build one Snackish business across ecommerce and retail, where every channel lifts the others and with Supply Chain to make sure every order is in stock, on time, and profitable. And you'll hold the bar for what great looks like online: fast, beautiful, frictionless, and as fun to shop as the chip is to eat.

- Own our D2C experience end to end, including site merchandising, product pages, bundles and subscriptions, checkout, and conversion rate optimization. Run a steady cadence of tests that makes every visit worth more.
- Own Amazon: listings, A+ content, Brand Store, catalog and account health, reviews and ratings, and the Buy Box. Partner with Growth on retail media so we win the search terms that matter.
- Own TikTok Shop: listings, shop operations, affiliate and creator programs, live shopping, and promotions. Turn the buzz we create on TikTok into sales that happen on TikTok.
- Partner with Growth across the full funnel (launch calendars, promotions, pricing, and landing experiences) so every campaign has a best-in-class shopping experience waiting on the other side.
- Partner with Supply Chain on demand forecasting, inventory planning, FBA and 3PL replenishment, and fulfillment performance, so we never run out of a hero SKU or sit on aged inventory.
- Bring new products and flavors to life online, with content, listings, pricing, and launch plans ready on day one across all three channels.
- Define and defend the Snackish standard on every digital shelf, including imagery, copy, pricing consistency, and claims.



Work with Brand and Quality to keep every claim accurate.
- Own the experience after the click: shipping, unboxing, subscription management, reviews, and customer service. Close the loop from a one-star review back to its root cause.
- Stand up the ecommerce operating rhythm, including weekly channel reporting, dashboards, and forecasts that give leadership a real-time read on what's working and what's next.
- Manage agency, platform, and tech partners with clear scopes, clear goals, and real accountability.

What success looks like:

- Ecommerce is a profitable growth engine. Revenue is growing and contribution margin is healthy and improving across all three channels.
- D2C conversion rate, average order value, and subscriber retention trend up, powered by a testing roadmap that never stops.
- We win on Amazon. We rank at the top for our core search terms, ratings are strong, the account is healthy, and the Buy Box is ours.
- TikTok Shop is a real channel, not an experiment, with a thriving creator and affiliate program and sales that repeat.
- We're in stock, always. Stockouts on hero SKUs are rare, and inventory is right-sized for every channel.
- Every digital shelf looks, sounds, and feels like Snackish: consistent, beautiful, and accurate.
- Launches are non-events operationally and big events commercially.
- Leadership has a clear, real-time read on the business, and the forecasts hold up.
- Ratings and reviews trend up, and every customer issue has a documented root cause and a closed loop.
- Cost to serve trends down as we scale. You've found the customer-experience wins that happen to be margin wins too.

We're looking for an incredible human who:

- Has 5+ years of hands-on ecommerce experience at a CPG brand (food, beverage, or snacking preferred), with direct ownership of an Amazon business and a D2C site. TikTok Shop experience is a big plus.
- Thinks like a founder. You see problems as yours to solve, move fast without waiting for perfect information, and take ownership of outcomes well beyond your channels.
- Knows Amazon inside and out, from search ranking and retail media to catalog health and account management, and can diagnose a dip before anyone else notices it.




- Gets social commerce. You understand how creators, affiliates, and content drive sales, and you're energized by a channel that's still being written.
- Is fluent in the numbers, including conversion, AOV, ROAS, TACoS, contribution margin, and inventory weeks on hand, and uses them to make decisions, not just report them.
- Has great taste and solid opinions about what a best-in-class shopping experience looks like, and holds the line on them even when it's inconvenient.
- Collaborates effortlessly with Growth, Supply Chain, Brand, and Finance, and knows how to align a room around a plan.
- Is genuinely excited about growth challenges. You see a fast-scaling brand not as chaos, but as a chance to build the ecommerce engine other brands wish they'd built from the beginning.
- Values the people around you. We're looking for someone who brings both ambition and genuine care to how they work.

What we care about… Fun is Fuel: We choose to keep it light. It makes us human, keeps us energized, and reminds us why we started in the first place.

Community over Everything: People first, always. We lead with kindness. We care for those around us and the families who shape our lives.

Gratitude Always: Gratitude guides us- in how we show up, how we speak, and how we make people feel seen.

Bold by Default: We say the thing, challenge the “how it’s always been done” mindset, take up space, and back what we believe.

Own your Shit: We are proactive, accountable, and always learning. We show up with heart, own the outcome, and pour passion into what we do.

Speed with Intention: We have a bias towards action and trusting our gut. We believe growth lives in momentum, not perfection.

Compensation & Perks:

At Snackish, every Snackpack member has real ownership- one class of shares, no complex structures, and true shared upside. When Snackish grows, we grow together.

Our cap table is intentionally simple and meaningful, designed so equity translates into real outcomes. We offer highly competitive compensation, along with real impact and opportunities for career growth.

We work hard and respect individual flow in a high-trust environment. Our benefits include comprehensive coverage for you and your family, generous PTO, and wellness-focused perks that support you & your families mental, physical, and emotional well-being- plus your own Snackish monthly Stash!

This role is part of our remote Crunch HQ, with bi-annual offsites (welcome to Camp Snackish!) & frequent dept meet-ups to connect, align, and make magic together IRL.

📌 Ecommerce Manager (Vancouver)
🏢 Snackish
📍 Vancouver

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