Join a dynamic, international team as an Enterprise Customer Success Manager, managing a portfolio of global accounts from Canada. Drive customer success and growth through effective engagement and support. This role emphasizes an experienced Customer Success qualified's contribution, overseeing approximately 50 high-value enterprise accounts.

Your primary focus will be on the full customer lifecycle, from initial onboarding to renewals and expansions, ensuring a strong partnership with Sales and cross-functional teams to enhance customer satisfaction. Manage approximately 50 high-value global Enterprise accounts

- Own the customer lifecycle from onboarding to expansion
- Negotiate renewals and maximize net revenue retention
- Drive product adoption and mitigate churn risk
- 8+ years in Customer Success, Account Management, or Sales
- Strong understanding of Customer Success best practices
- Ability to build executive-level stakeholder relationships
- Leverage your skills in customer lifecycle management and stakeholder engagement to support enterprise clients in this rewarding role.

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📌 Enterprise Customer Success Manager Canada (La Prairie)
🏢 Bilinguallink
📍 La Prairie